Appointment Scheduling and Answering Service Pricing
At Appointment Desk® we offer flexible appointment scheduling and answering service pricing options on a month-to-month basis. No long term contracts required giving you control over your costs.
The cost of our appointment scheduling service is based on per minute usage. We offer the following packages with additional per minute pricing available for higher call volumes.
In addition to the monthly fee, there is an initial implementation fee based on the complexity of your needs.
At Appointment Desk our goal is to increase your revenue and decrease your costs, all while improving customer experience. We believe that’s a great value!
On average, our clients see a 20% increase in the number of appointments scheduled, simply by avoiding missed calls. Depending on the number of appointments you have and the revenue you earn per appointment, a 20% increase can mean thousands of dollars in additional income for your business! But even one additional appointment per day can make a big impact.
Additionally, the cost of using Appointment Desk is substantially less than the typical cost of internal staff. On average, our services cost about one-third of the cost of a full-time employee.
Typical Monthly Staff Costs
|Salary per month @$15 / hour||$2,520|
|Benefits (PTO, Holidays, Insurance)||$702|
|Total Monthly Cost||$3,600|
For example, a typical receptionist costs your business over $3,600 per month when you take into account payroll taxes, benefits and overhead, while a team of Appointment Desk professionals knowledgeable about your practice can schedule your appointments for as little as $2,100 per month.
Using Appointment Desk increases your revenue and decreases your overall costs, yielding an increase in profit, resulting in a measurable return on investment (ROI) that proves the value of our service. We love it when our clients experience a great return on investment! Here are a few examples that demonstrate the value of using Appointment Desk to increase profits.
ROI = Profit (increase in appointments plus decrease in costs) / Appointment Desk lower service cost.
Two Additional Appointments Per Day
If one appointment generates on average $150 in income and using our services results in two additional appointments per the 22 business days in a month, your monthly income increases $6,600 per month. Assuming a monthly fee of $2,100 for our service, you experience a 214% return on your monthly investment!
Large Medical Practice
A large medical practice sees a monthly increase of 240 appointments representing a 20% increase. At $150 per appointment, monthly income increases $36,000, which represents a 500% return on the $5,900 investment for Appointment Desk’s services.
Calls During Closed Hours
A multi-location practice experienced a 72% increase in answered calls due to Appointment Desk’s services providing coverage during closed business hours, which includes after-hours, lunch breaks and other office closures.
Medical practices can outsource their entire appointment scheduling receptionist function to Appointment Desk, saving $1,500 per month per receptionist when you take into account the typical cost for an internal employee less the fees for our services.
What our clients are saying
I think what's special is that I always receive positive feedback from my patients regarding appointment desk. They are amazed that they can actually speak to an "answering service", make the appointment or contact me if needed and are not frustrated. If one comment stands out, it's "whoever is answering your phone is so nice." Appointment Desk might be the first encounter that a new patient makes with my practice. A positive first impression can only help me.
The services at ADI have been such a blessing for me. Being a psychologist, I am unable to answer my phone during the day. ADI allows my clients to get a live voice when they contact my office instead of an answering machine, which I believe is invaluable these days. The people at ADI are extremely helpful. They set/reschedule appointments for me, answer client questions and only when necessary do they send people to my voice mail.
Appointment Desk provides a centralized scheduling desk for over 40 providers, supporting calls from thousands of health plan members. Their service has exceeded expectations and has increase the number of appointments scheduled substantially. I would strongly recommended Appointment Desk service to other health plans and provider networks.
We have partnered with Appointment Desk for years. They are a true extension of our practice providing a great service at a cost lower than internal staff. On average the services have been less than $36 per workday, which is far less than the cost of internal staff. The Appointment Desk professional receptionists have increased our appointments adding new patients with fewer missed calls and expands our scheduling hours beyond our typical office hours