I think what's special is that I always receive positive feedback from my patients regarding appointment desk. They are amazed that they can actually speak to an "answering service", make the appointment or contact me if needed and are not frustrated. If one comment stands out, it's "whoever is answering your phone is so nice." Appointment Desk might be the first encounter that a new patient makes with my practice. A positive first impression can only help me.

The services at ADI have been such a blessing for me. Being a psychologist, I am unable to answer my phone during the day. ADI allows my clients to get a live voice when they contact my office instead of an answering machine, which I believe is invaluable these days. The people at ADI are extremely helpful. They set/reschedule appointments for me, answer client questions and only when necessary do they send people to my voice mail.

Appointment Desk provides a centralized scheduling desk for over 40 providers, supporting calls from thousands of health plan members.   Their service has exceeded expectations and has increase the number of appointments scheduled substantially.  I would strongly recommended Appointment Desk service to other health plans and provider networks.

We have partnered with Appointment Desk for years. They are a true extension of our practice providing a great service at a cost lower than internal staff. On average the services have been less than $36 per workday, which is far less than the cost of internal staff. The Appointment Desk professional receptionists have increased our appointments adding new patients with fewer missed calls and expands our scheduling hours beyond our typical office hours