Medical Practices
High Touch Medical Answering Services with a Difference
At Appointment Desk® we don’t just answer your phone and take a message like so many medical answering services. We differentiate ourselves by providing a full-service appointment scheduling solution to medical practices and physician networks seeking to increase revenue, improve patient experience and lower costs.
Our approach at Appointment Desk is collaborative and high touch with a focus on designing a customized appointment scheduling service that includes additional processes such as insurance verification, creating patient charts and providing patient instructions. There are so many benefits when you choose comprehensive appointment scheduiling over traditional medical answering services.
Exclusive Benefits to Medical Practices and Physician Networks
In addition to all the benefits and features typical of our appointment scheduling service, our experience allows us to provide additional value to our clients in the medical field.
We routinely perform the following functions in over a dozen different practice management systems commonly used in the medical industry:
- Verifying patient information
- Setting up new patient charts
- Verifying insurance
- Scheduling or changing appointments on your calendar
Exclusive Benefits to Medical Practices and Physician Networks
In addition to all the benefits and features typical of our appointment scheduling service, our experience allows us to provide additional value to our clients in the medical field.
We routinely perform the following functions in over a dozen different practice management systems commonly used in the medical industry:
- Verifying patient information
- Setting up new patient charts
- Verifying insurance
- Scheduling or changing appointments on your calendar
We understand insurance verification procedures and can design processes that ensure only eligible patients are scheduled for an appointment
We optimize use of our phone system to route appointment related calls to our professionals, while directing non-appointment related calls to your staff as available
We work directly with your staff to resolve non-appointment related calls that do come to us
We are accustomed to scheduling appointments for practices or networks with multiple locations, utilizing scripts and maps to determine the best location for each patient, in an effort to maximize appointments at each location
We routinely provide patients with specific instructions about what to bring to their appointment and provide them driving directions to your office
At Appointment Desk we make it easy for you to take full advantage of the benefits and features of our appointment scheduling service.
Benefits of Our Medical Reception Service
Increase Appointments
We provide your practice with extended business hours and coverage during lunch breaks or absences to make sure you don’t miss the opportunity to schedule more appointments.
Personalized Service
Our professional receptionists provide personalized service representing your practice.
Improve Patient Experience
We free up your front desk staff to better serve your patients in the office
Pay for Productive Time
Our fees are based on phone minutes used, which means you don’t pay for non-productive employee time.
Reduce Human Resource Requirements
We hire, train and support employees, reducing the burden on your Human Resource function.
Reliable and Secure
We can assure you uninterrupted service using our highly secure and flexible cloud-based technology.
Lower Overhead Costs
Our service minimizes the need for you to dedicate staff and space to support the appointment scheduling function.
Get started or call 888-244-5150 to learn how Appointment Desk can benefit your practice.
Start Your Medical Answering Services Today
Interview
We facilitate an extensive interview with your team to determine the best design for your appointment scheduling process
Forward Calls
Using the call forwarding feature and/or a phone menu option, your appointment related calls are automatically sent to our professional receptionists
Schedule Appointments
We facilitate our professional receptionists schedule your appointments using a secure, online calendar tool OR by accessing your existing calendar